Shipping Australia/New Zealand wide
# Shipping within Australia and New Zealand.
# Free shipping for orders over AUD 65.00 (In AU, introductory offer for NZ) for any online purchases.
# Online orders below AUD 65.00 are charged a flat rate shipping fee of AUD 10.50 (within Australia) and AUD 18 (Within New Zealand) unless special offer (coupon code) is applied.
# All shipping done via Standard Delivery only.
# Delivery time depends on destination (4-7 Business days for Australian wide including most country areas, 7-10 Business days for WA country, far North QLD and most of NT, outside Alice Springs and Darwin) or New Zealand. Special events may cause slight delays.
# All orders received on business days are dispatched within 48 hours.
# Orders received on weekends or on public holidays are dispatched the following business day.
# For orders from New Zealand: Before placing order, kindly check with your local authorities for additional charges (if any) that may be applied. We are not liable for any additional duties, taxes or surcharges (if any).
Returns
Refund & Returns for online purchases
Return/Refund process
# At the first opportunity contact us detailing your concern at info@mayateaworld.com.au to initiate the return and refund process.
# Once approved by us (depending on whether the product is unused, unopened and purchased within 15 days or received damaged), the goods to be returned to us in original packaging.
# All cost of shipping the products back to us shall be borne by you.
# Prompt refund (excluding the shipping charge of the original delivery) will be organized based on the above.
Bulk Order- Not For Resale
Maya of Australia® Organic Darjeeling teas are pure and premium organic Darjeeling Teas (Vide Lic No. DJ/HOOL/064/22082017/AUS issued by the Tea Board of India, Govt of India) are packed at source to maintain the authenticity of the products and is not for repackaging and resale. We reserve the right to refuse or cancel any order if it comes to our notice that the purchasing is for resale. In the above situation, any amount already paid to us shall be refunded.
Promo Code
# Coupons are valid subject to availability of the products.
# Coupons are intended for single use only.
# Each coupon is valid for a limited time only and expires on the date specified in the offer.
# Coupons are valid for online purchases through www.mayateaworld.com.au only.
# Coupon discounts apply only to the price of the products and excludes shipping, taxes and other charges.
# Only one coupon code/promotional offer to be used per order.
