Terms & Conditions

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Subscription Terms & Conditions

# Please create a PayPal account (at checkout) while purchasing the subscription. 

#This offer is valid only Australia-wide.
# All payments managed via PayPal. No card information is stored with us.
# The card will be charged regularly at the chosen frequency of subscription.
# The teas will be dispatched only after the receipt of the payment for that cycle.
# Cancel anytime but before your next billing date. Login to your PayPal account to cancel. 
# Once payment has been made for a cycle, no cancellation or refund will be made.
# Any change in the shipping address or card details to be updated as soon as possible prior to the billing cycle. These changes to be updated by logging in to your PayPal account.
# All the shipment to be done by Australia Post standard delivery service.

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 # Shipping only within Australia.
# Free shipping for orders over AUD 50.00 for any online purchases.
# Online orders below AUD 50.00 are charged a flat rate shipping fee of AUD 8.50.
# All shipping done via standard delivery only. Delivery time depends on destination (3 - 7 business days).
# All orders received on business days are dispatched within 24 hours.
# Orders received on weekends or on public holidays are dispatched the following business day.

Refund & Returns for online purchases

Return/Refund process

# At the first opportunity contact us detailing your concern at info@mayateaworld.com.au to initiate the return and refund process.

# Once approved by us (depending on whether the product is unused, unopened and purchased within the past 2 weeks or received damaged), the goods to be returned to us in original packaging.
# All cost of shipping the products back to us shall be borne by you.
# Prompt refund (excluding the shipping charge of the original delivery) will be organized based on the above.

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.

Promo Code

# Coupons are valid subject to availability of the products.
# Coupons are intended for single use only.
# Each coupon is valid for a limited time only and expires on the date specified in the offer.
# Coupons are valid for online purchases through www.mayateaworld.com.au only.
# Coupon discounts apply only to the price of the products and excludes shipping, taxes and other charges.
# Only one coupon code/promotional offer to be used per order.